Your Speaker

Bill Morari, ECM

General Manager/COO of The National Club


About This Speaker

I have worked at the National Club for over 40 years and have been the GM/COO for the past 24 years. During my tenure, the club has dramatically changed its culture and Physical plant.

Actively involved in CSCM at the Ontario Branch(President 2005) and National Board(President 2010/11), Co-Chaired National CSCM Confencesm 2005-Niagara-on-the-Lake, 2008-Chicago, as well as Co-Chaired 2 City Club Summits.

An active Rotary Club of Toronto member since 1999, loves family, friends, his dog, all sports, cooking, wine and many other activities that I am mediocre at!

Session Title

Change is Good!


To be successful in today’s private club industry, you must adapt to an ever changing world. Traditions are great and must always be remembered, but to survive you must be proactive with changes to your club.


  1. Why you should consider repurposing underutilized space.
  2. Changing club policies to accommodate today’s new member.
  3. Club Culture changes and how to make your different stakeholders groups get along.

Additional Session Title

How to survive as a Club Manager

Additional Session Description

Having worked in the industry for over 40 years, I would share insight on what I have learned along the way, working with mulitible boards, Presidents, and staff. You need to be edcuated, informed, adaptable to change, develope/enhance your people skills , and being a leader at the same time.


1. Ways to enhance your career development.
2. How to get the Board aligned with your vision and ensure they become the ambassadors for the plan.
3. Ways to develop your overall leadership skills.