Getting Ready for Your First GM Gig

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How to prepare yourself for your first GM job from a newbie and a veteran. This talk explores the road to the GM’s office, and how you can get ready for all you’re about to face when you make the leap yourself.


Attendees of this session will learn:

  1. How to preparing for the job interview with your potential new club
  2. How to build support systems around you to help deal with new challenges you’ll face
  3. Sound advice for the first 90 days from a veteran and a first-year GM/COO

Your Speaker

Jeff Germond, CCM & Christine Stevens, CCM

COO of Mississaugua Golf & Country Club and GM/COO Dundas Valley Golf & Curling Club

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About This Speaker

Jeff Germond has accumulated over 30 years of private club management experience including senior roles at the St. Thomas Golf & Country Club, Markland Wood Golf Club, Hamilton Golf & Country Club, the National Golf Club of Canada, the St. Catharines Golf and Country Club, and currently the COO at the Mississaugua Golf & Country Club where he has held the position since 2016. Jeff is also the Past President of the Ontario Branch (2016-17) and the Southwestern Ontario Branch (2002-03) of the Canadian Society of Club Managers and is currently the President on the National Board.

Jeff has been married to his wife Sally for 33 years and have three daughters, Rebecca, Daniella, and Jamie.

Christine Stevens has worked in the golf club industry for over 16 years at various clubs across Ontario. Her resume includes Bigwin Island GC, Eagles Nest GC, Beacon Hall GC, Cobble Beach Golf Resort, Beach Grove G&CC, Mississaugua G&CC and she is currently the General Manager/ COO at Dundas Valley Golf and Curling Club. She is an honours graduate of the Bachelor of Business-Golf Management program at Georgian College and she is also a Certified Sommelier.

Christine has been a member of the Canadian Society of Club Managers for 7 years and completed her Certified Club Manager (CCM) designation in January 2022.