Keeping Your Sanity While Managing Humanity

Do you suspect your staff aren’t as Powered ON as their cell phones? Do you lose sleep wondering how you can make the GEN X,Y,Z’s do their A,B,C’s? If so, then this session is for you.

Personal attention and care is no longer just for the customer. What employees used to want is not valued anymore, and what motivates millennials to make margaritas can be as difficult as bringing back baby boomers to be marshals. Until we can program drones to rake bunkers or teach tennis, we must continue to find new ways to HIRE, TRAIN AND ENGAGE our staff so that they come to work Powered ON!

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Key Takeaways from this Session

  • Why different generations want different things from their employer!
  • How to find, train and keep great staff!
  • How to get your people engaged so that they deliver an excellent member/customer experience!

The Club Innovation Conference is presented by:

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